Shipping Policy
Shipping Policy – Oreend Store
1. Order Processing Time
All orders are processed within 1-3 business days (excluding weekends and holidays) after receiving full payment.
If we experience a high volume of orders, processing times may be extended. Customers will be notified of any significant delays.
2. Shipping Methods & Delivery Times
Standard Shipping (7-15 business days) – Available for most regions.
Expedited Shipping (5-10 business days) – Available at an additional cost.
Express Shipping (3-7 business days) – Available for select locations.
Delivery times are estimates and may vary due to factors beyond our control, such as customs processing, weather conditions, and carrier delays.
3. Shipping Rates
Shipping costs are calculated at checkout based on the destination and selected shipping method.
Free shipping may be available for select products or orders exceeding a specified amount.
4. Tracking & Order Status
Once your order is shipped, you will receive a tracking number via email.
Customers can track their orders using the provided tracking link.
5. International Shipping
We offer worldwide shipping, except for restricted countries due to logistical or legal reasons.
Customs duties, taxes, and import fees (if applicable) are the responsibility of the customer.
6. Address Accuracy
Please ensure that your shipping address is accurate and complete before placing an order.
Oreend Store is not responsible for orders lost due to incorrect addresses provided by the customer.
7. Delivery Issues & Lost Packages
If a package is lost or significantly delayed, please contact our support team for assistance.
We are not responsible for lost or stolen packages after they have been marked as delivered by the carrier.
8. Order Modifications & Cancellations
Orders can only be modified or canceled within 2 hours of purchase.
Once an order is processed, changes may not be possible.
9. Contact Us
For any shipping-related inquiries, please contact our customer support team via our website or email.
By placing an order with Oreend Store, you agree to our Shipping Policy. Thank you for shopping with us!